Embedded Files
Step 1
Step 1
Click +Order to begin entering an order
Click +Order to begin entering an order
Step 2
Step 2
Enter details in the required fields then click Next
Enter details in the required fields then click Next
Order Information
Order Information
PO Number: Enter in a Purchase Order number that will be used to order and ship the item/s. You may enter multiple PO number of the customer separated by comma
PO Number: Enter in a Purchase Order number that will be used to order and ship the item/s. You may enter multiple PO number of the customer separated by comma
Sales Order (optional): Acknowledgement number from the vendor that can be used when picking up the order
Sales Order (optional): Acknowledgement number from the vendor that can be used when picking up the order
Freight Tracking (optional): carrier’s BOL number or UPS/FedEx Tracking number
Freight Tracking (optional): carrier’s BOL number or UPS/FedEx Tracking number
Customer Information & Delivery Address
Customer Information & Delivery Address
Please enter all of the final mile information. Obtain (2) contact numbers if possible and email address as this will help in the scheduling process.
Please enter all of the final mile information. Obtain (2) contact numbers if possible and email address as this will help in the scheduling process.
First Name
First Name
Last Name
Last Name
Street Address
Street Address
Apt, suite, unit, building, floor etc
Apt, suite, unit, building, floor etc
Zip
Zip
Email
Email
Mobile Number
Mobile Number
Home/Office Number
Home/Office Number
Line Item
Line Item
Qty: number of piece/s per SKU. This is the number of duplicate line items. If the order has 8 chairs with the same SKU and they come 2 per box, you would need to enter the quantity of 8. This allows for 1 label per item once opened for the client.
Qty: number of piece/s per SKU. This is the number of duplicate line items. If the order has 8 chairs with the same SKU and they come 2 per box, you would need to enter the quantity of 8. This allows for 1 label per item once opened for the client.
SKU/Item ID: Please use the manufacturer’s SKU as it will appear on the BOL and the item. This will help ensure accuracy when receiving. Also, if you use this SKU again as you enter it, it will auto-populate the information for you.
SKU/Item ID: Please use the manufacturer’s SKU as it will appear on the BOL and the item. This will help ensure accuracy when receiving. Also, if you use this SKU again as you enter it, it will auto-populate the information for you.
Name: Item’s description name. Please enter the description or name of the item and be as specific as possible. This will aid in making certain that the items are correct when receiving.
Name: Item’s description name. Please enter the description or name of the item and be as specific as possible. This will aid in making certain that the items are correct when receiving.
Weight: Weight of each line item in lbs
Weight: Weight of each line item in lbs
Value: Retail value of each item
Value: Retail value of each item
Vendor Name: Vendor/manufacturer of the item.
Vendor Name: Vendor/manufacturer of the item.
Choose:
Choose:
Pick Up + Last Mile: vendor pick up and delivery to the customer. Please send labels and BOLs generated from Grasshopper to the Vendor. This will ensure accuracy and overall positive experience. Grasshopper will track all movements on the items if they are labeled with Grasshopper shipping labels.
Pick Up + Last Mile: vendor pick up and delivery to the customer. Please send labels and BOLs generated from Grasshopper to the Vendor. This will ensure accuracy and overall positive experience. Grasshopper will track all movements on the items if they are labeled with Grasshopper shipping labels.
Last-mile only: delivery to the customer, you will need to arrange the delivery of your order to the last-mile terminal
Last-mile only: delivery to the customer, you will need to arrange the delivery of your order to the last-mile terminal
+Add line item: for additional item/s in the order
+Add line item: for additional item/s in the order
** You must know how the item is shipped. Some items are shipped in multiple boxes/cartons. Each of those boxes needs its own unique labels, represented by line items on this order screen.
Step 3
Step 3
Verify all information is accurate - Order Summary, Customer Information, Content and Service Level then click Book Order!
Accessorials (optional): select this if necessary. White Glove includes built-in insurance of the amount shown on the screenshot. You may increase if you wish, click on the Increase Coverage to do so.
The added cost will display under the level of service at the bottom right.
Please note that all approved claims are issued as credit to your account, not as a check.
Pre-Inspection: “Inspect Upon Arrival” means we will inspect items when they first arrive at our terminal. This option should be used for particularly fragile, sensitive merchandise or special orders. This is an extra cost, each item is charged separately.
Step 4
Step 4
After booking the order, Payment Tab will display. It is recommended that the order is paid at this time. If items arrive without payment, it will delay the scheduling process.
Should you wish not to pay yet, you may skip by clicking X
Order Confirmation page will display with Order ID generated by Grasshopper.
Take the time to review the order. Please use the BOLs and labels from Grasshopper and secure payment.
Ensure that order entry is performed before the item/s is/are shipped.
If an item does reach the warehouse without an order entered, it could be refused.
Please send the BOL and Labels from Grasshopper to the vendor if you are not the manufacturer or location of pick up.
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